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Customer Service Topics eBooks
Effective Communication
Investment: $13.00
If you're still sitting on the fence, here's 5 great reasons to invest in Effective Communication:
- You'll never have that feeling of not being heard of understand and start to achieve results with ease!
- These secret effective communication techniques are only known by a select few successful people, and you'll be getting access to these precious jewels immediately!
- Thousands of hours are wasted just because people fail to utilize the power of effective communication to help them achieve results fast. Isn't about time you changed things?
- Your friends will be begging you to tell them your secrets to success!
- With your effective communication tools, you'll easily cover your investment in this guide and starting raking in tons of cold hard cash in your businesses!
- 23 Pages In Total >>Read more
Assertiveness
How to Stand-up for Yourself
Investment: $13.00
In this book, you will learn all about:
- Understanding Assertiveness
- How Assertive Are You? 10 Questions To Find Out
- Being Assertive At Work
- How to Say No and Be Assertive in Social Settings
- When to Say No
- How to Raise Assertive Children
- 23 Pages In Total
David Jackson CSP "The Sales Doctor"
Active Listening
How to Communicate Better
Investment: $13.00
"Why it is so important to Actively Listen"
Where there is an absence of active listening, there is poor communication, and where there is poor communication, opportunities are missed and problems are created or perpetuated.
Active listening encourages people to open up, reduces the chance of misunderstandings, helps to resolve problems and conflicts, and builds trust.
- 24 Pages In Total
David Jackson CSP "The Sales Doctor"
Gratitude Now
Lean How Being Thankful for Every Blessing in Life will change your Future
Investment: $13.00
"Learning About Gratitude Now Can Have Amazing Benefits For Your Life And Success!"
In this book, you will learn all about:
- What's Missing For Success
- Don't Resist
- Be Satisfied
- Forgive
- Give
- 21 Pages In Total >>Read more
Gratitude Now
Lean How Being Thankful for Every Blessing in Life will change your Future
Investment: $13.00
"Learning About Gratitude Now Can Have Amazing Benefits For Your Life And Success!"
In this book, you will learn all about:
- What's Missing For Success
- Don't Resist
- Be Satisfied
- Forgive
- Give
- 21 Pages In Total >>Read more
Talking to A Prospect
Investment: $13.00
Have you ever felt uneasy or inarticulate when speaking to a prospect? You recognize the moment of truth is upon you . . . it's time to recruit this fresh prospect -- but how?
In this book, you will learn all about:
- Know Your Target Market!
- Demonstrate Confidence
- The Right Questions
- Call To Action
- Follow up
- 28 Pages In Total >>Read more
Talking to A Prospect
Investment: $13.00
Have you ever felt uneasy or inarticulate when speaking to a prospect? You recognize the moment of truth is upon you . . . it's time to recruit this fresh prospect -- but how?
In this book, you will learn all about:
- Know Your Target Market!
- Demonstrate Confidence
- The Right Questions
- Call To Action
- Follow up
- 28 Pages In Total >>Read more
The 9 Personality Types
Investment: $13.00
Are you struggling with the fact that you really don't know anything about self discovery? Self-actualized people are happier, more fulfilled,
more ambitious, tend to have better relationships and live life with more better experiences. They handle life with more confidence and capability.What if I can offer you a solution that will help you to attain greatness, to become more of yourself and realize your unique potential and purpose?
In this book, you will learn about:
- Understanding The Controller Personality
- Understanding The Promoter Personality
- Understanding The Analyzer Personality
- Understanding The Supporter Personality
- 56 Pages In Total >>Read more
Body Language
Investment: $13.00
Here is what you will learn inside this guide....- Aggressive Body Language
- Attentive Body Language
- Closed Body Language
- Deceptive Body Language
- Defensive Body Language
- Dominant Body Language
- Emotional Body Language
- Evaluating Body Language
- Greeting Body Language
- Open Body Language
- Relaxed Body Language
- 29 Pages In Total >> Read more
How To Gain and Retain Customers
Investment: $13.00
Here's what you'll find in the book…- Why the "quick fix" most salespeople ask for is not the solution to making more sales.
- Why so many people have trouble getting appointments with potential customers, and how to turn that around in a matter of days.
- Why the "old standard" sales lines can actually work against you, and why doing things differently can be the BEST thing you can do.
- A questioning technique so simple, you'll wonder why you never thought of it (and hope your competitors never do!)
- A simple, very powerful technique that gets right to the issue of what your buyer wants to buy from you, and why.
- Why price alone isn't a buying motive and how to make sure you never compete on price again.
- 26 Pages In Total >> Read more
Body Language Magic - How to Read and Make Body Movements for Maximum Success
Investment: $13.00
Check out some of the information you will find inside...- Body movements indicating interest.
- Body movements indicating that a person is more open to agree with you.
- How to know if a person is thinking.
- Body movements indicating frustration or dismay.
- How action-oriented people act or move.
- How to know if a person is keeping a secret.
- Body movements indicating boredom.
- Signals conveying excitement.
- How confident people act or move.
- Signals exhibiting authority or power.
- Body movements that signal anger.
- 29 Pages In Total >> Read more
Building Client/Customer Loyalty
Investment: $13.00
As the saying goes "If we don't take care of our customers, somebody else will!" How true. CRM (Customer Relationship Management) is paramount today if you are to succeed in todays highly competitive marketplace. Our objective with this ebook is to help you learn how to establish repeat business by bring clients and customers back to you. We will Establish an understanding of who the customer is Examine the value of building loyalty Determine why customers quit Learn proven methods of building loyalty This is one of our most popular books.- 30 Pages In Total
David Jackson CSP "The Sales Doctor"
Dealing With Difficult People
Investment: $13.00
Wouldn't it be nice if there were no such thing as a "difficult person"? In this text, we will discover how to handle the problems other people bring to you by installing confidence in them, taking action and producing a positive result. Our action planning section will greatly assist you in forming new positive habits when confronted with a "people problem".- 31 Pages In Total
David Jackson CSP "The Sales Doctor"
Understanding and Influencing Other
Investment: $13.00
Ever wondered why, when you meet some people and you instantly feel as though you've known them for years ... and with others, you meet them and instantly have a negative feeling. This text is devoted to helping you understand why this happens and what you can do about changing all communications into positive communications. We will help you understand other people's and your own personality style of behaviour, in order to get along better with others, and influence them ... to make an impact on them with your personal presentation.Points covered include:
- Defining the characteristics of the four major personality types
- Exploring several common personal needs of each
- Showing you how to find clues to others' personalities and their styles
- Explaining how to satisfy their personal needs and influence them
- Examining your own personality traints
- 37 Pages In Total
David Jackson CSP "The Sales Doctor"
Automotive Topics eBooks
